Lightparts is an official member of PLASA

2507 West Howard Lane
Austin, Texas USA 78728

Call Light Parts Today For the Best in Entartainment Lighting Repair 512.873.7106
Fax Light Parts Today For the Best in Entartainment Lighting Repair 512.727.2885

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LIGHTPARTS RMA REQUEST FORM
Please read our Repairs RMA and Terms & Conditions before you send in your request. By submitting this form you are stating that you have read and understand our procedures.

No product will be accepted for return, repair or replacement without the Buyer first obtaining a Return Material Authorization (RMA) number.

Standard terms shall be prepayment via credit card transaction. No other forms of payment shall be accepted without prior approval from a duly authorized executive officer of LightParts, Inc.

LightParts Inc. is unable to repair PCBs with apparent trace damage.

Pre-payment is required for all repairs. You are responsible for paying amounts associated with packaging item(s) to be returned to you.  Repaired fixtures/boards that are with LightParts Inc. longer than 30 days due to non-payment will become property of LightParts Inc.

LightParts, Inc. can not be held liable or accountable for any returns or repairs sent without obtaining a Return Material Authorization (RMA) number or sent without proper labeling.


Name:
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Secondary Contact:
  
Secondary Telephone:
  
Country:



Same As Above

Company:
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City/State/Zip or Postal Code:
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Delivery

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RMA REQUEST 1 - TYPE (Choose)
 
Circuit Board:
Fixture or Console:


Logic/Main

Console/Controller

Lamp Power Supply

Lighting Fixture


Motor Power Supply


Other (Describe Below)

Smoke/Fog Machine

Item description (make and model)
Serial Number:
RMA REQUEST 2 - TYPE (Choose)
 
Circuit Board:
Fixture or Console:


Logic/Main

Console/Controller

Lamp Power Supply

Lighting Fixture


Motor Power Supply

Optical Module


Other (Describe Below)

Smoke/Fog Machine

 
Item description (make and model)
Serial Number:
RMA REQUEST 3 - TYPE (Choose)
 
Circuit Board:
Fixture or Console:


Logic/Main

Console/Controller

Lamp Power Supply

Lighting Fixture


Motor Power Supply

Optical Module


Other (Describe Below)

Smoke/Fog Machine

 
Item description (make and model)
Serial Number:
RMA REQUEST 4 - TYPE (Choose)
 
Circuit Board:
Fixture or Console:


Logic/Main

Console/Controller

Lamp Power Supply

Lighting Fixture


Motor Power Supply

Optical Module


Other (Describe Below)

Smoke/Fog Machine

 
Item description (make and model)
Serial Number:

Pre-payment is required for all repairs. You are responsible for paying amounts associated with packaging items to be returned to you.

Repaired fixtures or boards that are with us longer than 30 days due to non-payment will become property of LightParts Inc.

Lightparts Inc. will charge your credit card noted below for repairs to your board/fixture/controller as noted, and necessary packing materials.

You will be notified if any repair is higher than $190.00 for boards and over $300.00 for fixtures & controllers. You otherwise agree that your card will be billed and agree to these terms.

LightParts labor rate: $95 per hour plus parts.

Name on Credit Card:
Credit Card:
Address associated with card:
City/State/Zip:

Credit Card Number:

Confirmation Number (What is This?)

Expiration Date :
lightparts.com - service, parts and repair for intelligent concert and architectural lighting lightparts.com - service, parts and repair for intelligent concert and architectural lighting

lightparts.com - service, parts and repair for intelligent concert and architectural lighting
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I hereby authorize LightParts Inc. to validate my credit card information and use this information to charge my final and agreed upon amount (if over the standard rates set forth above) when my repairs are complete.


I have read and agree to the terms as listed above


 

 

 

 

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